Last updated: 10/27/2025
Introduction
We are NM Design ("we", "our", "us"). We are committed to protecting your personal data and ensuring compliance with The Personal Information Protection and Electronic Documents Act (PIPEDA), Personal Information Protection Act (British Columbia), and the General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert your website URL] (the “Website”).
We process your personal data based on your consent, which you may withdraw at any time as described in this Privacy Policy.
This Policy applies to your interactions with our Website, including any contact information you provide through forms. For details about personal data collected in the course of providing our design services, please refer to the relevant service agreement.
1. Who We Are
Controller:
NM Design
Email: nm@nikmueller.de
2. What Data We Collect
2.1 Personal Data
We may collect and process the following information:
When you contact us or request our services:
Full name
Full Name
Phone number
Email address
Messenger contact details (e.g., Telegram, WhatsApp)
Inquiry details
Any other information you voluntarily provide in communication or forms
⚠️ Please do not provide sensitive personal data (e.g., health information, political opinions, religious beliefs, biometric data) unless absolutely necessary.
By submitting your information, you confirm that it is accurate, complete, and up to date.
2.2 Cookies
We may collect technical data using cookies and similar tracking tools, such as:
IP address
Browser type
Device information
Pages visited on our Website
For details, please see our Cookie Policy.
3. Why We Process Your Data & Legal Basis
We process your personal data for the following purposes:
To respond to inquiries and provide service information
Legal basis: contractual necessity, legitimate interests, or consent (for marketing)
To improve Website performance and functionality
Legal basis: legitimate interests (necessary cookies); consent (analytics/marketing cookies)
To understand user interactions and improve services
Legal basis: consent or legitimate interests (aggregated analytics)
To gather insights for service improvement
Legal basis: legitimate interests; consent where personal data is involved
4. Who We Share Your Data With
We may share your personal data with:
Analytics providers for website performance insights
Service providers such as email platforms and CRM systems
Business partners and affiliates where necessary
Regulatory authorities when required by law
All third-party providers process your data under strict confidentiality and data protection agreements.
5. Data Security
We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or loss. These include secure storage, encryption, access controls, and regular system monitoring.
No system is completely secure, but we work diligently to minimize risks.
6. International Data Transfers
If your data is transferred outside of Canada, the UK, or the EU/EEA, we ensure adequate protection through:
Standard Contractual Clauses (SCCs)
Binding Corporate Rules (BCRs)
You may request details of these safeguards by contacting us.
7. Data Retention
We retain personal data only as long as necessary:
Contact details: 2–5 years
Technical/cookie data: up to 3 years (see Cookie Policy for details)
8. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections to inaccurate or incomplete data
Request deletion of your data where applicable
Restrict how we process your data
Receive a copy of your data in a portable format
Object to certain types of processing, including marketing
Withdraw consent at any time
To exercise your rights, contact us at nm@nikmueller.de.
9. Withdrawing Consent
If we rely on your consent for processing, you can withdraw it anytime by contacting us.
10. Complaints
If you have concerns about how we handle your data, please contact us first at nm@nikmueller.de.
You also have the right to file a complaint with your local supervisory authority (e.g. your local GDPR authority).
11. Updates to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on our Website with the new “Last updated” date.
For significant changes, we may notify you directly and request your consent where legally required.
12. Contact Us
For questions about this Privacy Policy, contact our privacy officer:
NM Design
Email: nm@nikmueller.de